Multi-location retail executive / operating leader

I build the systems and teams that make retail work.

I help growing retail organizations turn strategy into operating rhythm across people, process, and performance.

Talk through a challenge See how I work

FIELD NOTES / 01COACHING MODEL

COACHING
MODEL.

01SET THE GOALbe clear about the outcome

02ASSESS THE WORKagainst the goal

03FIND THE LEVERhighest-leverage opportunity

04COACH & ROLE PLAYcommunicate and practice

05MEASURABLE TAKEAWAYnext step, owner, and measure

COACH THE HIGHEST-LEVERAGE OPPORTUNITY

DAVE CANTUCLEAR · PRACTICAL · MEASURABLE

What I build

Better handoffs·Stronger leaders·Cleaner scorecards·Consistent execution

How I work

Clarity from leadership.
Follow-through in the stores.

Build the operating system

Turn strategy into repeatable processes, clear ownership, useful scorecards, and a cadence the team can actually run.

Build the leaders

Coach GMs and department leaders to inspect the work, develop their people, and make the next decision with confidence.

Improve the customer path

Connect sales, parts, service, inventory, and the business office so the customer feels one company instead of five departments.

Experience

Growth is a people
and process problem.

“A good plan only matters when the team can run it.”

I’m an operator first. I like the point where a goal has to become a weekly pace, a store visit, a coaching conversation, a better handoff, or a process someone can follow on a busy Saturday.

My work sits across the full retail operation: sales execution, parts and service, inventory, P&L discipline, leadership development, system rollouts, and the customer experience between them.

NOW

Multi-location retail leadership

Lead regional performance across locations and functional teams, spanning sales, parts, service, inventory, and business operations. Set the targets, develop general managers, and stay close to the work creating the number.

BUILD

Retail operations & store growth

Build the processes behind better execution: sales call standards, follow-up, aged inventory, service menus, first-in-first-out discipline, and clearer customer handoffs.

CHANGE

Systems, SOPs, and team development

Lead cross-functional change through role-based training, system rollouts, deal stages, scorecards, and practical SOPs that help people do the work consistently.

View full experience on LinkedIn

A few working principles

Start with the customer, then work backward through the departments.

Make ownership visible. If everyone owns it, no one owns it.

Inspect what you expect, and coach the behavior while it is still fresh.

Consulting / operating conversations

If your operation is growing faster than your systems, let’s talk.

I’m open to consulting conversations, operating reviews, leadership work, and referrals.

Connect on LinkedIn

Public profile · linkedin.com/in/dave-cantu